Working with First-Years

Active listening to students can have a profound impact on their MIT experience.  

Here are some helpful tips:

  • Allow students to tell their story without interrupting.
  • Keep similar feelings or problems from your own experience to a minimum. 
  • Observe the emotion, voice intonation, and body language behind words.
  • Establish consistent eye contact and use affirmative head nods. 
  • Listen carefully and check for understanding by paraphrasing what is said.  
  • Ask open-ended questions to open dialogue, rather than asking "yes" or "no" questions.
  • Keep notes of your converstation so that you can you recall and follow up on specifics.